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Instant Offices - The world's #1 Office Broker
2007 Online Business of the Year
About Instant Offices Group
Instant Offices was established in May 1999 to amalgamate the fragmented serviced office broker sector into one online marketplace. It enables occupiers to search for and compare premises worldwide using interactive maps, satellite imagery and comprehensive property information including photography and virtual tours, and is compensated by the serviced office provider when a deal is signed. It works with in excess of 5000 different business centre operators, has over 50,000 customers and has partnerships with the majority of conventional property advisors. Instant Offices Group now consists of three different businesses with offices in the UK, France, Germany, Australia and the US.
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Instant Offices the #1 Office Broker in sales and profits growth
Instant Offices Group is the world's leading online serviced office broker and one of the UK's most innovative and exciting property companies which, when it launched in 1999, brought together the UK's fragmented flexible office space flexible office space for the first time.
Robert Hamilton, the founder and managing director of Instant Offices Group had the vision to bring the Internet into what was a slow moving and traditional industry that rebelled against change. Instant Offices Group single handedly transformed the fortunes of the flexible office broker sector by providing a comprehensive and intuitive online hub of information linking landlords, agents and business centres together with those searching for office space for the first time.
The company has grown to become the leading office broker of flexible office space in the UK, USA, Germany , France and Australia and is the biggest source of business for companies such as Regus PLC and Stonemartin PLC. In 2006 the company opened for business in Japan and China and announced the completion of its 5000th deal - in just seven years of trading.
Instant Offices Group has a staggering growth rate, doubling its turnover year on year. The company has no debts or borrowings and profits are also doubling each year.
A customer centric business
From its inception, Instant Offices' customers have been at the heart of the development and direction of its business: From the design of its highly intuitive website and the constant improvement of search and comparison tools and virtual tours, to its continued expansion into new international markets from Tokyo to Tallinn. Instant Offices Group is also retained by a number of key corporate clients to provide ongoing support and consultancy, testament to the Group's commitment to the highest level of customer service and its growing reputation as the leading source of independent expertise on the serviced office broker market.
Organic growth on an international scale
Overseas expansion has also played a significant role in the development of the company. Instant Offices Group has established operations in Japan and China this year and now operates in 37 countries worldwide. This would not have been facilitated without using a unique business model empowered by the Internet. The Internet has enabled Instant Offices to establish business in 37 countries by employing people to work in conjunction with different time zones from the London office to provide local contact.
Instant Offices Group has also gone to great lengths to ensure that different cultures and business ethics are taken into consideration when dealing with companies in countries such as Japan and China. For example, when property agents in Japan appeared initially uninterested in Instant Offices attempts to initiate new business contacts, hand written letters followed by personal visits from Founder and Managing Director, Rob Hamilton, resulted in almost all of those agents contacts sending letters to say they'd be delighted to work with Instant Offices Group.
Despite the company's rapid growth, Mr Hamilton remains convinced of the merits of considered organic growth and the importance of a firm hold on the purse strings. Because of the way the business was founded - Mr Hamilton secured a £25,000 investment and the loan of a desk from his former employees supplemented by £10,000 on his credit card - the way that every penny is spent has always mattered. Staff are not paid large basic wages, instead generous bonus schemes help create a challenging and rewarding environment in which to work. The latest financial figures (including live sales data from international offices available via the Internet) are also published so that all staff are aware of the overall goals and performance of the company.
